Refund Policy | Darla Hardy

Refund & Cancellation Policy

Darla Hardy | Grow Bold • Get Visible • Tribe Building Secrets • Sell On Social

Effective Date: October 26, 2026

1. General Refund Policy

All purchases of digital courses, educational programs, downloadable resources, workbooks, templates, and other digital products sold directly by Darla Hardy are considered final and non-refundable, except as expressly provided in this policy or required by applicable law.

Because digital products may provide immediate access to educational materials, refunds are not offered for changes of mind, failure to complete a course, or dissatisfaction with personal results.

We encourage customers to carefully review program descriptions, pricing, and included materials before purchasing.

2. Digital Courses and Educational Products

This policy applies to digital products and self-paced educational programs, including:

Next Chapter Confidence Reset

Grow Bold Complete Experience

Sell On Social Self-Paced

Other digital courses, workbooks, templates, and educational resources sold by Darla Hardy

Once access has been provided, digital purchases are generally non-refundable.

Purchasing a course does not guarantee specific personal, professional, business, or financial outcomes.

3. Coaching and Personal Guidance Programs

Programs that include individual coaching or personal guidance may have additional scheduling and participation requirements.

Sell On Social Personal Guidance

This program includes three 45-minute coaching sessions, to be completed within 90 days of purchase, together with the educational materials identified in the offer.

The following conditions apply:

Purchasers are responsible for scheduling and attending their sessions within the 90-day period.

Coaching sessions must be scheduled through the designated booking process.

Unused sessions do not automatically qualify for a refund.

Failure to attend or complete sessions within the required period does not automatically extend program access or create a refund entitlement.

Missed appointments, late arrivals, and rescheduling are governed by the coaching policies provided at enrollment.

If Darla Hardy is unable to provide purchased coaching services, an appropriate remedy will be offered in accordance with applicable law and the circumstances.

4. Duplicate Purchases and Technical Access Problems

Although purchases are generally final, refund requests may be considered in the following circumstances:

Duplicate purchases: The same customer accidentally purchases the same product more than once.

Unresolved technical problems: A technical issue prevents access to a purchased digital product and cannot be reasonably resolved within seven days after the issue is reported.

To request assistance, email [email protected] within 14 days of purchase when reasonably possible.

Include your name, purchase date, product name, and a description of the problem.

We may first attempt to restore access, correct the issue, or provide a replacement before determining whether a refund is appropriate.

These procedures do not limit remedies required by applicable law.

5. Promotional Discounts and Program Credits

Occasionally, promotional discounts or upgrade credits may be offered.

For example, eligible customers who purchase the Next Chapter Confidence Reset may be offered a credit toward the Grow Bold Complete Experience when upgrading within 14 days of the original purchase.

Such credits:

Apply only to qualifying purchases.

Must be redeemed within the stated promotional period.

Have no cash value.

Cannot be exchanged for a cash refund.

Cannot be combined with other promotions unless expressly permitted.

The specific terms displayed with a promotion govern its availability and redemption.

6. Third-Party Products and Affiliate Purchases

This policy applies only to products and services sold directly by Darla Hardy.

Purchases made through third-party companies, including Amazon and MONAT, are governed by the applicable seller's return, refund, and cancellation policies.

For those purchases, customers should contact the third-party seller directly.

7. Payment Disputes and Chargebacks

If you believe a charge was made in error or experience a problem with a purchase, we encourage you to contact [email protected] so we can attempt to resolve the issue.

Customers retain their rights to dispute transactions with their payment provider.

We reserve the right to respond to payment disputes by providing relevant transaction records, purchase confirmations, and applicable policy disclosures.

8. Consumer Protection Rights

Nothing in this policy limits or excludes consumer rights that cannot legally be waived.

If a product or service is materially different from its description, is not delivered as promised, or is otherwise subject to a legally required remedy, applicable consumer protection laws will govern.

Customers located outside Pennsylvania or the United States may have additional rights under the laws applicable to their purchases.

9. Changes to This Policy

We may update this Refund & Cancellation Policy periodically.

Changes will apply prospectively to purchases made after the updated policy takes effect, unless otherwise required by law or agreed with the customer.

The refund and cancellation terms presented at the time of purchase will govern that purchase, subject to applicable law.

10. Contact Information

For questions, purchase assistance, or refund requests, please contact:

Darla Hardy
Email: [email protected]
Website: https://darlahardy.com
Marketing
Website: https://darlahardymarketing.com

Please include your name, purchase date, product purchased, and a description of your concern.